Zee Luxury Boutique Hotel is operated by ZEE KOH PHANGAN CO., LTD. (company no. 0845562012491), located at 21/5-6 Moo 6, Hin Kong, Koh Phangan, Surat Thani 84280, Thailand. This Privacy Policy explains what personal data we collect, how we use and share it, how long we retain it, and your rights under Thailand's Personal Data Protection Act (PDPA).

What Personal Data We Collect

• Booking information, including your name, email address, phone number, stay dates, number of guests and special requests.
• Payment information required to process payment for your stay.
• Passport details collected at check-in as required by Thai law.
• Messages you send through email, WhatsApp, Facebook Messenger or Instagram.
• Reviews you publish about our hotel on Google and other platforms, along with our responses.
• Basic website usage information, such as the pages you visit, collected through cookies and Google Analytics.

How We Use Your Personal Data

• To process and manage your reservation and accommodation arrangements.
• To respond to your enquiries and messages. Our automated assistant answers common questions, while a member of our team handles enquiries that require personal assistance.
• To monitor and respond to reviews about our hotel.
• To comply with legal obligations, including reporting foreign guests to Thai immigration authorities where required.
• To analyse website usage and improve our website, facilities and services.

We do not sell your personal data.

Who We Share Your Data With

• Our booking system and booking engine providers, including Yanolja Cloud Solution / eZee.
• Payment service providers that process payments for your stay.
• Meta platforms, including WhatsApp, Facebook Messenger and Instagram, and Google when you contact us or interact with our hotel through their services. Their respective privacy policies may also apply.
• Third-party booking platforms, such as Booking.com and Agoda, when you make a reservation through them.
• Thai government authorities when disclosure is required by applicable law.

How Long We Keep Your Data

We retain booking and payment records for the periods required under applicable Thai tax and accounting laws. Messages and other communications are retained only for as long as reasonably necessary to respond to your enquiries, provide assistance and meet our legal obligations.

Your Privacy Rights

Subject to applicable law and any relevant exceptions, you may request access to your personal data, ask us to correct or delete it, or object to certain uses of your data. To exercise your rights or ask a privacy-related question, contact us at zeephangan@gmail.com. We aim to respond within 30 days.

Contact Information

If you have questions about this Privacy Policy or how your personal data is handled, please contact Zee Luxury Boutique Hotel using the details below.

• Hotel: Zee Luxury Boutique Hotel
• Company: ZEE KOH PHANGAN CO., LTD.
• Email: zeephangan@gmail.com
• Phone: +66 77 960 332
• Address: 21/5-6 Moo 6, Hin Kong, Koh Phangan, Surat Thani 84280, Thailand

Last updated: 19 October 2026